Sociala respects intellectual property rights and expects users to do the same. This DMCA and Intellectual Property Takedown Policy explains how copyright owners may submit notices of claimed infringement, how users may submit counter-notices where legally available, and how Sociala may handle repeat infringers and other intellectual property concerns.
This Policy supplements the Terms of Use, Community Guidelines, Acceptable Use Policy, Creator Terms, Content Moderation and Reporting Policy, Privacy Policy, and other Platform Policies. In the event of conflict, the Terms of Use control unless this Policy expressly controls for DMCA or intellectual property takedown procedures.
2. ScopeThis Policy applies to content posted, uploaded, published, broadcast, sold, monetized, linked, messaged, included in Smartlists, used in Consultations, or otherwise made available through Sociala.
Sociala may remove, restrict, disable, demonetize, limit, or preserve content and records in response to copyright complaints, trademark complaints, rights-holder notices, court orders, legal claims, repeat-infringer concerns, or Platform Policy violations.
3. Designated DMCA AgentSociala's designated DMCA agent for notices of claimed copyright infringement is:
DMCA Agent
Sociala Inc.
1201 North Market Street, Suite 111-N52, Wilmington, DE 19801, USA
Email: [email protected]
Phone: +1 (302) 219-1419
Sociala should maintain current DMCA agent information on its website and, where applicable, with the U.S. Copyright Office's DMCA Designated Agent Directory.
4. Copyright Takedown NoticeA copyright owner or authorized agent may submit a written DMCA takedown notice to [email protected]. To help Sociala process the notice, the notice should include:
Incomplete, inaccurate, abusive, or unclear notices may be delayed or rejected.
5. Action on NoticesUpon receiving a valid notice, Sociala may remove or disable access to the allegedly infringing material, notify the user who posted the material where appropriate, preserve relevant records, restrict monetization, withhold or reverse payouts where permitted, and take other action under Platform Policies.
Removal or restriction of content does not necessarily mean Sociala agrees that infringement occurred. Sociala may act to comply with legal process, protect users, reduce legal risk, or enforce Platform Policies.
6. Counter-NoticeIf a user's content was removed or disabled because of a copyright notice and the user believes the removal was due to mistake or misidentification, the user may submit a counter-notice where permitted by law.
A counter-notice should include:
Counter-notices should be sent to [email protected].
7. Restoration After Counter-NoticeIf Sociala receives a valid counter-notice, Sociala may forward it to the original complaining party. Sociala may restore the removed material after the legally required waiting period unless the original complaining party notifies Sociala that it has filed an action seeking a court order to restrain the user from engaging in infringing activity.
Sociala may decline to restore content where restoration would violate Platform Policies, child-safety standards, app-store requirements, privacy rights, legal obligations, or other safety or compliance requirements.
8. Trademark and Other IP ComplaintsTrademark owners and other rights holders may submit complaints to [email protected]. Complaints should identify the right at issue, the owner, registration information where available, the allegedly infringing material, the location of the material, and the basis for the complaint.
Sociala may remove, restrict, label, or decline to act on trademark or other IP complaints depending on the nature of the claim, fair use or nominative use considerations, user context, applicable law, and Platform Policies.
9. Repeat Infringer PolicySociala may terminate, suspend, restrict, demonetize, or limit accounts, Channels, creators, Smartlists, or other features for users who repeatedly infringe intellectual property rights or repeatedly receive valid infringement notices. Sociala may consider the number, frequency, validity, severity, and context of notices, counter-notices, repeat behavior, and user history.
10. Paid Content, Smartlists, and MonetizationUsers may not upload, sell, monetize, repost, screenshot, record, distribute, disclose, summarize, substitute, or make available another creator's paid content without authorization or outside the permitted Sociala feature flow.
If allegedly infringing content is monetized, included in a Smartlist, sold, reposted, or used in a paid feature, Sociala may restrict content access, preserve transaction records, withhold or reverse payouts, issue refunds or credits where appropriate, and take other actions under the Terms of Use, Fees and Commissions Policy, Payment Systems Policy, Refund Policy, and Creator Terms.
11. Misrepresentation and AbuseSubmitting false, abusive, fraudulent, retaliatory, or bad-faith notices or counter-notices may result in legal liability and Platform enforcement. Sociala may restrict users who misuse the DMCA or IP complaint process.
12. No Legal AdviceThis Policy is provided for operational and informational purposes only and is not legal advice. Users and rights holders should consult their own legal advisors regarding copyright, trademark, fair use, licensing, counter-notices, or legal claims.
13. ContactSupport: [email protected]
Sociala Inc.
1201 North Market Street, Suite 111-N52, Wilmington, DE 19801, USA
Phone: +1 (302) 219-1419
Effective Date: June 4, 2026